ORDER FORM.

You can place your pendant, lamp, or lampshade order online with Meteor Lights by using our ORDER FORM.

Also, you can order by phone at (415) 255-6700, through email at store@meteorlights.com, or visit Meteor Lights at our studio in San Francisco (but if you're coming down, please call first to make sure we're here).

If you contact us by phone after business hours, please leave your name, number, and best time to call (include your time zone). When we speak, we will answer your questions, and ask for the following information:

1. Quantity
2. Lampshade Style (e.g. Reverse X-Large 2-Tier)
3. Lampshade Height*
4. Lampshade Color
5. Lampshade Design (optional) (e.g. webs) and Design Color
6. Lanyard Color (plastic lacing)

* Note the standard height on Lampshade Styles page. We can customize heights up to 12" tall for most shades for no extra charge; heights over 12" may be extra, depending on the required height and respective diameter.

PLACE YOUR ORDER.

Payment Options

We accept Visa, Master Card, and American Express, PayPal, check, or money order. Please make PayPal payments to store@meteorlights.com . California residents subject to 9 1/2% CA Sales Tax. You can also use any major credit card and pay us securely through PayPal. Make Paypal payments to: store@meteorlights.com

Lampshade Packing and Shipping Specifications

Packing charges:

• Regular shades (S,M,L): $10.00
• Oversize shades (XL): $12.00
• Shades with integral diffusers, add $5.00

Shades of different diameters may be nested in some cases, and we will pack your order the most efficient and cost-effective way.

Please note that 18' dia. drums and XL tiered shades are packed in an oversize box which carriers automatically bill at 37 lbs. Ground shipping for XL shades FOB to the east coast will be around $40 (as of Jan. 2010) (to residential addresses; slightly less to commercial addresses). Shade 15" dia. and under are billed at normal weight. Ground shipping for a typical large 2-tier shade FOB to the east coast is about $13 (as of Jan. 2010).

We ship mostly FedEx Ground/Home Delivery, although other arrangements can be made. We are not responsible for packages that have had signature delivery waived. FedEx does not ship to PO Boxes. Lampshade hardware is generally sent USPS. Hardware orders have a minimum $5.00 shipping & handling charge.

Note that you can save a few dollars on shipping with FedEx by having your box sent to a commercial rather than residential address.

Most orders generally take 4-8 weeks. Some orders (large orders, special orders, wholesale orders) may take longer (usually 6-10 weeks). Our products are carefully and individually fabricated to your specifications. Your patience is appreciated! Please let us know if you need your order by a certain date, and we will try to accommodate if possible.

International Orders
We ship currently internationally only through Priority Mail International. For most locations, Priority Mail International generally costs much less than the private carriers, but the tracking isn't as accurate, and the boxes may take longer to get through customs. You will be responsible for any duties or taxes on your end.

Returns
Samples purchased in our workshop or online/by phone from our In-Stock Gallery page are exchangeable. Because of the literally millions of possible design options, custom orders are not exchangeable.